Frequently Asked Questions

Where is the Toronto Designer Sample Sale event venue located?

The Toronto Designer Sample Sale event will take place at Hilton Garden Inn Toronto Vaughan, located at the intersection of Highway 7 & 401. Our convenient location offers easy access for all attendees.

What are the event dates and hours of operation?

The Sample Sale will run from May 9 to May 12, 2024. The hours of operation are from 10 AM to 9 PM on May 9, 10, 11, and from 10 AM to 6 PM on May 12.

Is there an entrance fee to attend the Sample Sale?

No, there is no entrance fee. However, you will need to become a member and sign up for our event ticket (click here to register for the event). Admission is free for all registered attendees.

What designer brands are featured at the Sample Sale?

Our Sample Sale showcases a wide range of luxury designer brands, including SUPREME, REVENGE X STORM, GIVENCHY, VERSACE, SAINT LAURENT, SEE BY CHLOE, A BATHING APE, and many more. You'll find a variety of men and women's styles, including t-shirts, pants, shoes, winter jackets, and accessories available for your fashion needs.

Can I reserve or pre-order items before the Sample Sale event?

No, we do not offer reservations or pre-orders for items. All products are available on a first-come, first-served basis during the Sample Sale. However, for news and updates on VIP access and exclusive promotions, please join our members list (you will find the sign up at the bottom of this page).

What is the condition of the Sample Sale items? Are they new, gently used, or vintage?

The Sample Sale items are typically new and unworn. We may also have a limited selection of sample items, but there are no vintage products. Any exceptions will be clearly marked.

How can I ensure the authenticity of the products at the Sample Sale?

We guarantee the authenticity of all products sold at the Sample Sale. We work directly with authorized distributors and designers to ensure the legitimacy of every item.

Do you accept cash, credit, or debit payments at the event?

Yes, we accept cash, credit cards, and debit cards, making it convenient for all shoppers.

Is there a limit to the number of items I can purchase at the sale?

There is no strict limit, but please be mindful of fellow shoppers to ensure a fair and enjoyable experience for everyone.

Are there any special discounts for bulk purchases or buying multiple items from the same designer?

We do not offer specific discounts for bulk purchases or buying multiple items from the same designer.

What is the availability of sizes for clothing and footwear? Do you cater to all sizes?

We offer a range of sizes for clothing and footwear. However, availability may vary, so we recommend visiting early for the best selection.

Are fitting rooms available for trying on clothing items?

No, we do not provide fitting rooms at this event. Please choose your items carefully as we do not offer fitting room facilities.

Can I return or exchange items if they don't fit or if I change my mind?

All sales at the sample sale are final. Please choose your items carefully, as we do not offer returns or exchanges.

Do you offer a warranty or guarantee on the products sold at the Sample Sale?

No, all sales are final, and we do not offer warranties or guarantees. Please inspect items before purchase.

Is there a coat and bag check service available at the event?

Yes, we offer a coat and bag check service for your shopping convenience and security.

Do you offer any special promotions or early access for loyal customers?

We have exclusive promotions and early access for our loyal members. Please join our membership (see below for sign up form) to enjoy all our promotions, giveaways, freebies and contests!

Is there parking available at the event venue, and what are the parking options?

There is parking available at the event venue, Hilton Garden Inn Toronto/Vaughan (located at 401 & Highway 7). Please follow event signage for parking directions and check parking availability on the day of the event.